Principal Site Reliability Engineer (SRE)

Toronto, Canada

About the Role:

We are looking for a Principal Site Reliability Engineer to lead our SREs and manage our reliability efforts. If you are a technical manager who thrives in a fluid, high-performance, distributed environment and has a passion for learning and innovation, we want to hear from you!

What You’ll Be Doing:

  • Collaborate with other Engineering teams to ensure reliability is at the forefront as services are developed
  • Coordinate, mentor, and develop the members of your team
  • Build and maintain engineering processes according to DevOps and SRE best practices
  • Cultivate a culture of excellence by espousing the "SRE mindset", e.g., error budgets, SLOs, capacity forecasting, incident management, etc

What We’re Looking For:

  • Experience managing or leading an engineering team
  • Experience with Terraform or other infrastructure-as-code tools
  • Knowledge of application monitoring and alerting in a production setting
  • Experience using AWS services such as EC2, ELB, and RDS
  • Knowledge of CI/CD solutions such as Jenkins

Bonus if You Have:

  • Knowledge of ITIL incident management or similar frameworks
  • Experience with time-series and monitoring systems such as Datadog or SignalFx
  • Experience with log aggregation and analytics systems such as SumoLogic or Splunk
  • Experience with APM systems such as New Relic
  • Experience with e-Commerce

What We Offer:

  • Competitive salary & equity grants
  • Annual bonus program
  • Paid time off & work from home flexibility
  • Learning & development programs 


BFA Industries inspires everyone to express themselves making beauty more accessible to all. Through product innovation, machine learning technology, and a community-first mindset, we democratize beauty by delivering not only personalized experiences but a feeling of authentic self-expression. We’re home to beauty subscription brands IPSY and BoxyCharm, as well as a brand incubator, Madeby Collective, and personal care brand, Refreshments. Headquartered in San Mateo, with offices in New York, Miami, Santa Monica, and Argentina, BFA brings together a diverse group of entrepreneurial thinkers and creative problem solvers with a penchant for getting things done.

We are an equal opportunity employer that celebrates diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. 

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.

Open Positions